A while back I discussed the ever-annoying “reply all” emails that lazy individuals e-vomit into inboxes. In those cases the senders are aware of their messages, albeit possibly only semi-consciously.
So what about accidental emails like the one I sent in college to a non-responsive interviewee in which I was complaining about said interviewee? It was meant for my instructor, and it got to her eventually, but not before I angered the unintended receiver and made him think twice about speaking to my class ever again. Shit.
Some of goof-ups are harmless, sure. And sometimes flub ups simplyteach us the hard way to be more careful.
But some of these mistaken messages could be harmful. Take the congratulatory email the University of California – San Diego sent to 28,000 rejected students (in addition to 18,000 accepted students) last month. Ouch! While apparently the admissions staff “acknowledged the pain” they caused and spent time replying to every inquiry, I have to wonder: If they aren’t sued for this, when will the next similar situation occur wherein the faulty sender is?